How much does Verity costs?
Verity is free! With minimal fees. For more info, you can check here.
What does Verity offer?
- A prepaid card for each child that can be physical and/or virtual, free for our standard design or a customized design for a fee.
- A money management app with two experiences – one for the parent, and one for the child.
- The ability to set parental controls based on your comfort zone.
- Customized real-time notification such as those for children’s spending, saving, chores, and more.
- Ability to add money to your account.
- Free transactions within the UAE.
- Ability to set automated digital allowances.
- Setting up and rewarding chores and behavioral tasks.
- Customer care
- Insight into children’s spending and saving habits.
How do I register for a Verity account as a parent or guardian?
Signing up is easy and only takes a few minutes. Once you download our app, you will be guided by an easy-to-follow guide to create an account and register.

To register your account, choose “Parent Account”. Enter your name, email address, and phone number, and verify your account with the one-time password (OTP) you receive by SMS.

Because we value your security, we need to verify your and your child’s identities through your Emirates IDs. Click on “Verify ID” and upload / scan your ID, fill out the information, and click Submit for approval. It will only take a few minutes to review and approve your account.

Next, add your children’s identification information, and select the subscription option that works best for you. Your card will NOT be charged until your account is approved, and your free one-month subscription has passed. Once approved, you should receive your children’s cards within 3 business days of submitting the order.
Do I need to have a bank account at a specific bank?
Verity is bank agnostic – it doesn’t matter what bank you deal with for you to create an account with us. You can have an account with any bank in the UAE and not have to switch accounts.
How do I register for a Verity account as a kid or teen?
Once you have downloaded our app, you can create an account by clicking “Child Account” and entering your name, date of birth, email, and phone number if you have one.

Next, make sure your parent or guardian has already registered an account, then click on “scan the QR Code” on their device. Once you’re linked, you can now customize your account by choosing your nickname, avatar, and which card design you want for your prepaid card.

Your parent or guardian can now confirm your card order for you.
How many children can I have on Verity?
You can add up to an unlimited number of children. Each child will have their own account and prepaid card to use.
What identification and information will I need to open a Verity account?
As a company that offers a financial service, we are required to “know” our customers. Our Know Your Customer (KYC) process is similar to what a bank would ask, but shorter and quicker! It compares information on multiple databases as a name check, but does not check your credit history.

All you need are your and your children’s Emirates IDs, proof of relationship to them if you are a guardian and a family member that is not a parent, and to answer a few basic questions about your employment, etc…

Once the information is submitted, it only takes a few minutes to review and approve!

Once approved, you can continue on to the subscription process and setting up your account.
What is the difference between a traditional bank account for my children and having a Verity account?
We are not a bank account. In fact, we are bank agnostic, so you can have an account with any bank in the UAE and not have to switch accounts. We also provide many of the functionalities of a bank, but we have built the experience with children at the forefront, offering education and real-life money experiences that are gamified and fun!

Verity is built as a financial education app first, and a money management app second. This matters because we are centered around the learning experience. In addition:

- We focus on the importance of saving money (vs. spending), and teach children to make their own decisions as to where to move money from allowances and chores between their card and / or saving goals.
- We have prepaid debit cards for children from as young as 8.
- We are an easy-to-use app that is separate from your bank, where a parent or guardian can create the limits and controls they are comfortable with to teach their children about money. Children also have their own login and customized experience and independence.
- We offer spending limits and an option for parents and guardians to decide if the card can be used in stores, online, at ATMS, all of them, or a combination of any two.
- We offer real-time notifications for spending, saving, chores, and more.
- We digitize and automate allowances to your children, and enable you to send them money instantly at a click of a button.
- We teach kids how to earn money and value it through chores that are rewarded by you

And this is just the beginning. We are working on adding even more features.

You can learn more about features here.
What do I get with my free trial?
It’s always a good idea to try new things out first to see how it works for you and your family.

Your one month free gives you all the features you would have through a paid subscription, with no exceptions. You can find out more here.

You can cancel your subscription at any time before the subscription kicks in, so there is no risk in signing up. If you decide to stay, your subscription will begin once the 30 days are over, and your card will be charged.
How long does it take to receive the physical card?
You should have your card within 3 business days.
Does my child have to have a phone?
No. We know some parents prefer not to give their children a phone until a certain age, so we ensured that you can give your child a physical prepaid card, in addition to showing all other information on the parent mobile device.
Do we need to receive a physical card?
No, you can choose to only have a virtual card if your child qualifies in age to be able to add it to Apple or Google Pay. However, we recommend to keep the physical card for younger children for the experience of it. You would be surprised how much more responsible and independent they will feel handling an actual physical card of their own 🙂
What is Verity?
Verity is a pre-paid debit card and money management app that teaches children between the ages of of 8 and 18 how to manage their money by actually managing it in a safe environment. It allows parents to set limits and oversee their children’s spending, saving, earning, and giving activities as the children are introduced to the digital cash and personal money management world of today.
Where is Verity available?
At the moment, we are available in the United Arab Emirates (UAE) but will be expanding into other Middle East and North Africa (MENA) markets soon!
Can adults have a Verity card?
At the moment, Verity cards are only available for children.
How old does my child have to be to have a Verity card?
We recommend children between the ages of 8 and 18 get a Verity card; however, if you feel your younger children may benefit and be able to use our card, you are free to sign them up for one at your discretion.
Is there a minimum balance requirement for a Verity account?
No, you can keep a zero balance if you need to and you won't be charged any fees.
What are the different subscription plans available?
Verity App is free.
What other fees might I incur?
We believe in transparency and hate what people refer to as “fine print”.

The App subscription is free, but other additional services and fees include:
- Premium card design (other than the basic Verity design)
- Loading fees
- Foreign transaction fees
- ATM withdrawal fees

You can check all our fees here.
Can I cancel my subscription?
You can cancel your subscription at any time.
Can I get a refund?
If you cancel your subscription before the free period ends, you will not be charged anything.

If you cancel after your subscription has started, the charges cannot be refunded unfortunately, but your subscription will not be renewed and you can still use the service until the subscription period has ended.
Is there a cancellation fee?
We do not charge a cancelation fee.
How is Verity different?
Verity is not a bank. We are also bank-agnostic, which means you can use any bank account to fund your account with us.

The main things that set us apart from banks and other apps are:
- Creating a safe environment for children to learn how to manage money through real-life money decisions.
- Parent / guardian and child relationships are verified and linked.
- Parent / guardian decides spending limits for individual transactions, daily and weekly spending for each childIn
- In-app card activation / deactivation controls.
- Ability to block usage of the card online, in-store, and at ATMs.
- Instant notification for spending, saving, chores, and more.
- No card number on the physical cards.
- Retrieve PIN numbers through the app.

Transparency:
- Upfront and transparent fees are shared – no fine lines, no hidden fees
- Interactive and customizable insights on spending and saving per child and for the whole family.

Education:
- Children consciously make the decision of where to transfer their allowance, earnings, and transfers each time rather than them going automatically to the card.
- We encourage saving, while others promote spending because they make their money from interchange fees
- Intuitive AI that helps identify behaviors and promote smart decision making.
- Off-line financial education content
- Positive financial behavioral that will last a lifetime.
What happens if my child’s card is lost?
You can easily suspend your child’s card through the app by clicking on the Card icon in the bottom menu, select which card you want to block, and then click on “Suspend.”  You can also request a replacement card for AED 100 to cover the cost of new card issuing and mailing.
Can I reactivate a card after ordering a replacement?
To protect your security, we cannot reactivate your card once a replacement card has been ordered.
How can I block my card?
Click on the Card icon in the bottom menu, select which card you want to block, and then click on “Suspend.” 
Where can I find my card number?
Click on the Card icon in the bottom menu, then select “Show Details” to get your card information including card number, expiration date, and CVV. 
How do I copy my card number to use it online?
Simply press down on or select the card number on the screen to copy it.
Where can I find my PIN?
Click on the Card icon in the bottom menu and then on “Show PIN”.
How do I change my PIN?
Click on the Card icon in the bottom menu and then on “Change PIN”.
Who can I speak to about issues with my card?
You can call us at +971 600 505 005.
When will my card arrive?
You should receive your card within 2 - 3 business days from the time you place your order. Orders after 9:00 pm will be considered placed the next business day.
How do I manage my child’s spending limit?
This feature is currently unavailable, but will be added soon! We will notify you when this feature is available.
How do I enable ATM withdrawal?
This feature is already enabled. In the future, you will be able to disable it if need be. Withdrawals from any ATM will incur a fees. Check our pricing and fees here.
Can I disable online purchases?
It is not possible to disable online purchases at the moment. However, you can enable notifications to know when your child makes a purchase online, from which store, and for how much. Having conversations with your children about your expectations of how they spend their allowance and earnings can help.
What is a virtual card?
A virtual card is a card that can be used through wallets such as ApplePay or Google Pay, or online on websites or for apps. It is not a physical card.
Can I add my Verity card to ApplyPay / Google Pay?
Not at the moment, but ApplePay and Google Pay and other platforms will be coming soon! We will notify you when this feature is available.
Can I add my card to my Apple watch?
Not at the moment, but you will be able to add your card to your Apple watch very soon! We will notify you when this feature is available.
What do I do if there are unauthorized charges on the card or if I need to dispute a charge?
Make sure you suspend your card through our app (see question 3 above), and call us at +971 600 505 005 to report it. Each dispute will incur an AED 50 fee.
Can I use my card abroad?
Yes! Your card can be used anywhere VISA is accepted. Since it is an AED denominated card, your transactions will incur foreign exchange fees depending on the conversion rate between AED and the currency you are purchasing in, as well as a foreign transaction fee. Check our pricing and fees here.
How long is my card valid for?
Your card is valid for 3 years from the date of its issue. The expiration date can be found under the “Show Details” section of the app.
How can I renew my card?
Before its expiration, you will automatically be prompted to renew from the app / your card will be automatically renewed.
Why can’t I spend all the money that’s on my card?
Your prepaid VISA debit card has a maximum limit set by our partners. Additionally, parents and guardians may have set daily and weekly spending limits.
Can I move money from my card to my savings and vice versa?
Yes! Click on the “Transfer Money” button from the main screen, then “Transfer Between Accounts”. Choose between “Spending” and “Saving” by click the arrows to switch in between to switch where you are transferring the money from. 
How do I fund goals?
To add to a goal, click on it, then “Fund Goal”, the amount you want to transfer,  and choose “Card” for the source of funds, and “Savings” or one of your Saving Goals as the destination.
Are your cards biodegradable / recyclable?
We care about the environment! Our cards are made from recyclable and recycled, bio-sourced, chlorine-free or salvaged ocean plastics. Verity cards use 100% non-virgin PVC for card-core. The production of the cards consume -30% less energy, and has a -20% carbon footprint than normal banking cards.
Can my child just have a virtual card without a physical card?
Sure, but we highly recommend that children under the age of 12 or 13 use a physical card for learning purposes. For a virtual-only card, just create your child’s profile and set up and activate the card in the app and you’re good to go!
How do I know if my card is active?
Click on the Card icon in the bottom menu and select the card you want to check. On the card image, you will see “Active” or “Inactive” at the top right, which shows you the status of the card.
Teach your children early
what you learned late.
Start your Verity journey today