Verity Core is free! Verity Premium is available for a subscription fee. And both have minimal fees. For more info, you check here, and check the our Fees section.

Verity Core offers:

- A prepaid card for each child that can be physical and/or virtual, for free.
- A money management app with two experiences – one for parents (adults), and one for children.
- Customized real-time notifications such as those for children’s spending, saving, chores, and more.
- Ability to add money to your account.
- Free transactions within the UAE.
- Ability to set automated digital allowances.
- Setting up and rewarding chores and behavioral tasks.
- Customer care
- Offers
- Insight into children’s spending and saving habits.

Verity Premium has additional and enhanced features:
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- Dual parent access
- Adult cards 
- Spending limit controls (in stores, online, and ATM)
- Recurring Tasks
- Report exporting and printing capabilities
- Premium support
- Preferential rates for top-ups and other fees

As a company that offers a financial service, we are required to “know” our customers. Our Know Your Customer (KYC) process is similar to what a bank would ask, but shorter and quicker! It compares information on multiple databases as a name check, but does not check your credit history.

All you need are your and your children’s Emirates IDs, proof of relationship to them if you are a guardian and a family member that is not a parent, and to answer a few basic questions about your employment, etc…

Once the information is submitted, it only takes a few minutes to review and approve! Once approved, you can continue on to setting up your account.

Signing up is easy and only takes a few minutes. Once you download our app, you will be guided by an easy-to-follow guide to create an account and register.

To register your New Parent account:
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1) Press “Sign Up”,
2) “Parents  - Create a new family”. Enter the information that is requested  and verify your account with the one-time password (OTP) you receive by SMS.
3) Click on “Verify ID” scan a copy of your original EID (please note this can not be a scan of a PDF) and press submit 
4) The system will ask you to record a small video (instructions will be given) of you, the parent. Please do it in a quiet area if possible. Submit for approval. It will only take a few minutes to review and approve your account. Initially you will see a clock sign as the account is being approved. Once approved this should turn into a tick. (If this does not happen within 5 mins, please contact customer support on our Whatsapp number from the Settings menu).
5) You will now be able to go through the next section, which is the KYC section, as required by the regulator.
6) After answering the questions,  press Submit. Initially you will see a clock sign as the account is being approved. Once approved this should turn into a tick. (If this does not happen within 5 mins, please contact customer support on our Whatsapp number from the Settings menu). 

You should now be in the Verity Dashboard! Welcome !

Signing up is easy and only takes a few minutes. Once you download our app, you will be guided by an easy-to-follow guide to create an account and register.

To register your account, choose “Parent Account”. Enter your name, email address, and phone number, and verify your account with the one-time password (OTP) you receive by SMS.

Because we value your security, we need to verify your and your child’s identities through your Emirates IDs. Click on “Verify ID” and upload / scan your ID, fill out the information, and click Submit for approval. It will only take a few minutes to review and approve your account.

Next, add your children’s identification information. Once approved, press on Request Card and you should receive your children’s cards within 3 business days of submitting the order.

Signing up is easy and only takes a few minutes. Once you download our app, you will be guided by an easy-to-follow guide to create an account and register.

To register your account, choose “Parent Account”. Enter your name, email address, and phone number, and verify your account with the one-time password (OTP) you receive by SMS.

Because we value your security, we need to verify your and your child’s identities through your Emirates IDs. Click on “Verify ID” and upload / scan your ID, fill out the information, and click Submit for approval. It will only take a few minutes to review and approve your account.

Next, add your children’s identification information. Once approved, press on Request Card and you should receive your children’s cards within 3 business days of submitting the order.

Verity is bank agnostic – it doesn’t matter what bank you deal, you can still create an account with us. You can have an account with any bank in the UAE and not have to switch accounts.

You can add an unlimited number of children. Each child will have their own account and prepaid card to use.

To add your Child:

1)  Press the Profile icon at the bottom right of your dashboard
.2) Press on My Family, then  the + sign on the top right, and choose “Add Child”. Please have their original EID ready so you can take a photo of it.    
3) When approved, press their name again, answer a few questions and submit.
4) The QR code should also show next to the name at this point to connect your childs app.  
5) It will then give you the REQUEST CARD option. The card will be delivered in 3-5 business days by courier, they will need to see your EID. The packaging will have a barcode on the back that you will need to scan to activate the card.

Once you complete your registration and have added your Child, press on the Card icon at the bottom of your dashboard. Swipe left to find your child’s card screen, and press on Request Card. Enter your name and address (please do not use special characters such as +, -, /, #, etc… otherwise the address will be rejected). Once ordered, the card will be delivered within 3 – 5 business days in Dubai, a little longer for other Emirates. The courier will contact you directly.  The courier will need to see the parent’s EID to confirm identity before handing over the Verity card package.

Please note:  The courier company is direct from the card printing company and Verity has no direct contact with them.  

You should have your card within 5 business days. The cards are delivered by Aramex and will only be delivered to the registered parent on the account with a valid original EID.

Verity has two different account types:

‍Verity Core which is the free version of our app,

‍Verity Premium comes with enhanced features and is available for a subscription fee.

You can compare the different features and fees associated with each type of account here.

We believe in full transparency, which is why you will find full details of our fees here. The fees will differ based on which type of Verity account you have (Verity Core or Verity Premium).

No, you can keep a zero balance if you need to and you won't be charged any fees.

We believe in transparency and hate what people refer to as “fine print”.

The App subscription is free, but other additional services and fees include:
- Parent account loading fees
- Foreign transaction fees
- ATM withdrawal fees

You can check all our fees here.

‍The App usage is free, but other additional services and fees include:
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- Parent account loading fees
- Foreign transaction fees
- ATM withdrawal fees

You can check all our fees here.

When you log in to your Verity App as a parent, fom the dashboard you can press on the button in the top right of the screen that says "Upgrade" in order to subscribe. The subscription will be done through your app store available on your phone.

Please note that only ONE parent needs to subscribe, and then they can add the second parent, kids, and other household members.

You may cancel your subscription to Verity Premium through the app store at any time.

Refunds are not possible for any payments that have been already processed. However, you will continue to have access to Verity Premium until the end of your current billing cycle. This is the policy set by the app stores. 

We do not charge a cancelation fee,.

The additional member  will first need to sign up on Verity by downloading the app and selecting “Sign Up” and then “Join a family”. Once all their information is added and the account is created and approved, you can then scan their QR Code to add them to your family.

This feature is only available to Verity Premium subscribers.

Please note this is NOT a supplementary card and the  member will be fully liable for their own card. 

As the main account holder (primary parent), you will be able to:
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- Manage family members
- Load your own wallet through your own sources 
- Set up Allowances for your children
- Transfer money within the family
- Set up Tasks for children to complete and earn money from
- View children’s transactions through their Verity card
- View reports on spending and saving
- Order Verity cards for yourself and your children

You will NOT be able to:
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- View Other adults' card transaction s

All sources of funding are confidential to the user, and cannot be seen by anyone else.

Go to the Card icon at the bottom of the app menu. Swipe until you find your child’s card, then click on “Card Settings” where you will be able to set daily online and offline spending limits, as well as ATM withdrawals limits.

This feature is only available to Verity Premium subscribers.

You can easily suspend your child’s card through the app by clicking on the Card icon in the bottom menu, select which card you want to block, and then click on “Suspend Card.”  You can also request a replacement card for free depending on the type of Verity account you have, to cover the cost of new card issuing and delivery. You can check the fees here.

To protect your security, we cannot reactivate your card once a replacement card has been ordered.

Click on the Card icon in the bottom menu, select which card you want to block, and then click on “Suspend Card”. 

Click on the Card icon in the bottom menu, then select “Show Details” to get your card information including card number, expiration date, and CVV. 

Simply press down on and select the card number on the screen to copy it.

Click on the Card icon in the bottom menu and then on “Show PIN”.

Click on the Card icon in the bottom menu and then on “Change PIN”.

You can call us at +971 600 505 005.

You should receive your card within  3 - 5 business days from the time you place your order. Orders after 9:00 pm will be considered placed the next business day.

This feature is only available with a Verity Premium subscription, and can be found under Card Settings in the cards table of the app.

This feature is already enabled. In the future, you will be able to disable it if need be. However, you can set the withdrawal limit at the minimum of AED 5 with a Verity Premium subscription, but please note that the lowest denomination is AED 100 from an ATM so anything less on the daily limit will mean your child can not withdraw. Withdrawals from any ATM will incur a fees. Check our pricing and fees here.

It is not possible to disable online purchases at the moment. However, you can set the spending limit at the minimum of AED 5 with a Verity Premium subscription. You can also enable  notifications to know when your child makes a purchase online, from which store, and for how much. Having conversations with your children about your expectations of how they spend their allowance and earnings can help.

A virtual card is a card that can be used through wallets (if available), or online on websites, or on apps. It is not a physical card.

You can currently add your card to Google Pay. ApplePay is not currently available. We will notify you if this feature becomes available.

ApplePay is not currently available. We will notify you if this feature becomes available.

Make sure you suspend your card through our app (see question 3 above), and call us at +971 600 505 005 to report it. Each dispute will incur an AED 50 fee.

Yes! Your card can be used anywhere VISA is accepted. Since it is an AED denominated card, your transactions will incur foreign transaction fees. Check our pricing and fees here.

Your card is valid for 3 years from the date of its issue. The expiration date can be found in the Card tab, under “Show Details”.

Before its expiration, you will automatically be prompted to renew from the app / your card will be automatically renewed.

Your prepaid VISA debit card has a maximum limit set by our partners. Additionally, parents and guardians may have set daily and weekly spending limits.

Yes! Click on the “Transfer Money” button from the main screen, then “Transfer Between Accounts”. Choose between “Spending” and “Saving” by clicking the arrows to switch in between  where you are transferring the money from.  Please be aware that there is a limit on how many times yu can transfer money. between your own accounts and to others. You can check those limits here.

We care about the environment! Our cards are made from recyclable and recycled, bio-sourced, chlorine-free or salvaged ocean plastics. Verity cards use 100% non-virgin PVC for card-core. The production of the cards consume -30% less energy, and has a -20% carbon footprint than normal banking cards.

Sure, but we highly recommend that children under the age of 12 or 13 use a physical card for learning purposes. For a virtual-only card, just create your child’s profile and set up and activate the card in the app and you’re good to go!

Click on the Card icon in the bottom menu and select the card you want to check. On the card image, you will see “Active” or “Inactive” at the top right, which shows you the status of the card.

A Goal is a Saving Goal that a family as a whole or a child individually wants to save towards. Maybe something they want to buy, or an amount they want to give or donate.

A Goal is something your child or family is saving towards, while a Task is something they need to complete to earn extra pocket money. Think Savings vs. Earnings.

There are two types of Goals: Family Goals and individual Goals.

‍Family Goal: If a Goal is set from a parent’s app for multiple family members, it becomes a Family Goal and can be assigned to as many children as the parent would like. Everyone involved in that Goal can contribute towards funding it.

‍Individual Goal: If a parent sets a Goal and assigns it to one child or a child sets a Goal for themselves it’s considered an Individual Goal. Parents can contribute to any Individual Goals they created for their children, however only the child who created an Individual Goal for themselves can fund it.

Press on the + sign next to Goals and add the Goal’s name, amount, any extra details, and what category it falls under, then press “Next”.  Set the deadline and press “Next” to create it.

To add money to your savings goal, click on the goal card, then “Fund Goal,” put the amount you want to transfer and click “Transfer,” and the money will be transferred to the goal you chose. The transferred money is deducted from the balance on your card.

The funds are returned to the available balance in your wallet for you to use towards what you have been saving for (purchasing something, or donating).

Press on the + sign next to Goals and choose which children you’re assigning it to. Press “Next”, and add the Goal’s name, amount, any extra details, and what category it falls under, then press “Next”.  Set the deadline and press Next to create it.

Whether you’re a parent or a child, select the Goal and then press the “Fund Goal” button. Enter the amount you want to transfer and press “Transfer”. This will move money from your available balance into the Goal. Please note: it will not show up as savings. 

When the Family Goal is completed, all the money is returned to the Parents Wallet under “Available Balance”. We hope this will then mean the parent will then buy what the family saved for and not spend it on themselves :). Or, a parent can transfer it back to a child / their children through an Instant Transfer for the child / children to make the purchase themselves. 

The money is returned to each of the individuals wallets based on how much they contributed towards that Family Goal. 

The money is returned to each of the individuals wallets based on how much they contributed towards that Family Goal. 

The money gets transferred to your “Available Balance” once you mark the Goal as completed.

The money is returned to each of the individuals wallets based on how much they contributed towards that Family Goal. 

A Task is a chore you assign your child for them to earn some extra pocket money. It can be a household Task (like setting the table or tidying their room) or a behavioral Task (like reading a book or exercising for 30 minutes). You can choose to automate Tasks so the reward will automatically be transferred from your parent wallet to the child’s wallet once the child presses the “Complete Task” button, or you can manually approve the Task after they press “Complete Task”. 

A Goal is something your child or family is saving towards, while a Task is something they need to complete to earn extra pocket money. Think Savings vs. Earnings.

Press on the + sign next to Tasks and choose which child you’re assigning it to. Press Next, and add the Task’s name, reward amount, and any extra details, then press Next.  Set the deadline for the Task and check the box if you want the amount to be automatically transferred to your child once they mark it as complete. Otherwise  leave it empty to manually approve Tasks. Press Next and the Task will now be assigned to your child.

Automated Tasks transfer money earned automatically once the Child marks them as complete. Manual Tasks need a parent to approve them before the reward is transferred to the Child.

Recurring Tasks are available through the Verity Premium subscription. Once you subscribe, you can choose how often you want the Task to repeat.

The Task reward will be transferred to your Child’s account under “Available Balance” either automatically, or manually once you approve it. 

You can choose to Auto Transfer the Task reward once they mark the Task as complete when you’re setting up Tasks, or you can manually approve each Task. It all depends on what you prefer.

Also known as a pocket money, it is a set amount of money that is regularly transferred to your child at a set time.

Currently, you can only set two predefined times:

Weekly - which gets transferred every Monday.
Monthly - which gets transferred on the first day of every month.

Soon, you will be able to customize the dates of recurring allowances.

Press the Person / Profile tab at the bottom right of the parents dashboard. Press the “Allowances” button and then “+”.  Choose the amount you want to set up as a transfer, the frequency, and then the child you want this allowance for, and then press “Save”. 

Yes, you are able to set multiple allowances,. We recommend that you do not overpay your children, to ensure they are motivated to complete Tasks to earn some money for themselves.

The funds are drawn from your Parent Spending account. Please make sure it is funded before the allowance occurs.

 Should your account not be funded, then the allowance will fail. The Allowance will not be sent again until the next scheduled timing.  If you need to send an allowance to your child, you will have to transfer the missed allowance manually. 

You can fund your account by bank transfer from a UAE bank, or through credit or debit card. Press on the Person/Profile icon at the bottom right of the Parents' Dashboard, and then on the “Fund Account” tab. Choose which method you want to fund your account with, and proceed with the instructions.

Please note the different charges for each method - t

Bank Transfer Option: (Please do this from the VERITY app and not your banking app!)

‍If you haven’t connected a bank account yet:

1) Press on “Manage Banks”, and then on the + sign at the top right.
2) Click on “Continue”, and then on “Set Up Payments”.
3) Find your bank on the list provided or use the search bar to find it.
4) Select your bank and press on “Agree and Continue” to give permission to connect to your bank securely.
5) You can now login to your personal bank account by using your online credentials. Once your account is connected, choose which account you want to transfer money from.

You can only make banks transfers from a UAE account.
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**NOTE: Verity CANNOT access your account at any time nor are we able to see your username and password. These functionalities just facilitate an IBAN transfer to your Verity account directly.  You will still need your own OTP or security pass depending on which bank you are using.

Once you have connected a bank account:
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1) On the Fund Account screen, enter the amount you want to transfer into your Verity account. 2) You will then  be asked for extra security verifications from your bank, such as an OTP or Smartpass depending on your bank’s security settings.
3) Follow the steps as requested. 
4) The fee for funding your account will be deducted from the total amount you input. 

The fees vary depending on the type of account you have (Core or Premium). You can check the fees here.

‍Credit or Debit Card Option: (only UAE based debit or credit cards are accepted)
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‍On the Fund Account screen, choose the credit / card debit card option and follow the instructions 
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The fee for funding your account will be deducted from the total amount you input.

Fees vary depending on the type of account you have (Core or Premium). You can check the fees here.

On your Verity app Home:

‍1) Press the Transfer Money button
2) Then press on the Transfer you prefer (Between Accounts, To Family,) 
3) Add details of the transfer (Transfer Amount and from which account you want to transfer) 
4) If you're transferring to a friend, make sure they are a Verity user then add your Friend by scanning their QR code. Once you add a friend, you will find them on your list of Friends for ease of future transfers.

Press on Transfer Money on your Home screen, then press on To Family and select which Child you want to transfer money to. Enter the amount you want to transfer, then press the “Transfer” Button. 

Yes. Please check our limits and fees here.

You may not have enough money in your account, or you may have reached the maximum amount of daily transfers allowed between your accounts and to others. You can check the limits here. If you feel like your transfers are failing for other reasons, please contact our Whatsapp support through the Settings in the Verity App.

Transfers between your accounts on Verity and to family members are all free of charge. Transferring money from outside of Verity to fund your account will incur fees which you can check here.