Categories |
Fees |
Amount |
Additional Information |
Fees |
Annual fee |
Free |
Fees charged once a year |
Monthly fee |
Free |
Fees charged once a month |
Subscription fee |
Free |
Fee charged to subscribe for the service |
Getting started / adding money |
Load/Top-up service fee for in-app bank transfer (minimum 100 AED load) |
4 AED (including VAT) |
Fee charged when you top up depending on payment method |
Load/Top-up service fee for Credit / Debit Cards (minimum 300 AED load) |
3.68% (including VAT) |
Additional card fee |
N/A |
Fee charged for getting a backup card, where available |
Transfer Fee (between Verity parent and child accounts) |
Free |
No fee for moving money between wallets |
Spend money/withdrawals |
Fee for paying with the card – international |
2.5% |
Some retailers may charge their own fee, and Foreign exchange rate applies |
Fee for paying with the card – UAE |
Free |
No fee for paying with your card in the UAE, whether at retailers or online. Some retailers may charge their own fee |
Fee for cash machine withdrawals – international |
1.5% (minimum of 21 AED) |
Some operators/banks may charge their own extra fees |
Fee for cash machine withdrawals – UAE |
3 AED (including VAT) |
Fixed fee on all bank ATMs |
Other |
Inactivity fee |
Free |
Fee charged after a 12-month period of you not using your card (either by topping up your card, paying for transactions or withdrawing money), including after your card has expired. No fee if you have a zero balance |
Replacement Card |
AED 100 (including VAT) |
Service to send you a new plastic card in the UAE. If you lose your card, or it is stolen or damaged, where this service is available. Extra charges may apply for delivery outside of UAE |
Foreign Exchange Fee |
N/A |
Based on foreign POS – Fee for using your card for a transaction in a currency not in local AED |
Cash out at over the counter (if applicable) or bank transfer |
AED 50 |
Fee for refunding remaining balance back into your bank account |
Foreign Balance Inquiries |
AED 5 |
Fee for inquiring card balance at a foreign ATM outside of the UAE. You can always avoid charges by checking your balances on the app |
Unauthorized Charge Dispute |
AED 50 |
Fee for disputing charges on your card |