Limits Amount
Minimum balance required for money in account Zero
Minimum amount you can load or top up 100 AED
Maximum amount you can withdraw in 24 hours over the counter (if applicable) 5,000 AED
Maximum amount you can withdraw from a cash machine in 24 hours 5,000 AED
Maximum amount you can load in total in a 12-month period 220,000 AED
Categories Fees Amount Additional Information
Getting started / adding money Load/Top-up service fee (in-app bank transfer) 4 AED (inc. VAT) Fee charged when you top up regardless of payment method
Load/Top-up service fee (Credit Cards) N/A
Additional card fee N/A Fee charged for getting a backup card, where available
Transfer Fee (between Verity parent and child accounts) Free No fee for moving money between wallets
Spend money/withdrawals Fee for paying with the card – international 2.5% Some retailers may charge their own fee, and Foreign exchange rate applies
Fee for paying with the card – UAE Free No fee for paying with your card in the UAE, whether at retailers or online. Some retailers may charge their own fee
Fee for cash machine withdrawals – international 1% (minimum of 21 AED) Some operators/banks may charge their own extra fees
Fee for cash machine withdrawals – UAE 3 AED (inc. VAT) Fixed fee on all bank ATMs
Other Inactivity fee Free Fee charged after a 12-month period of you not using your card (either by topping up your card, paying for transactions or withdrawing money), including after your card has expired. No fee if you have a zero balance
Replacement Card AED 100 Service to send you a new plastic card in the UAE. If you lose your card, or it is stolen or damaged, where this service is available. Extra charges may apply for delivery outside of UAE
Foreign Exchange Fee N/A Based on foreign POS – Fee for using your card for a transaction in a currency not in local AED
Cash out at over the counter (if applicable) or bank transfer AED 50 Fee for refunding remaining balance back into your bank account
Foreign Balance Inquiries AED 5 Fee for inquiring card balance at a foreign ATM outside of the UAE. You can always avoid charges by checking your balances on the app
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